Privacy Policy & Personal Data Collection Statement

This Personal Information Collection Statement (“PICS”) is intended to inform you, in accordance with applicable privacy and data protection laws:

• for what purposes your personal data collected by us will be used following collection in connection with your use of this website (“Website”) or purchase of products sold through this Website (“Products”);
• to whom your personal data may be transferred; and
• how you may request access to or correction of your personal data.

We may revise this PICS by updating this page. You should review this page regularly to stay informed of any changes.

1. Data Controller

1.1

(“we”, “us”, “our”) refers to the data controller responsible for your personal information.

2. Data Subjects

This PICS applies to the personal data of (“you” or “your”):

(a) Visitors: individuals who browse our Website;

(b) Users: individuals who purchase, request, or receive Products;

(c) Contacts: individuals who contact us through our Website, email, or other communication channels.

3. Information We Collect

3.1

We may collect, store, process, transfer, and use the following types of personal data:

(a) From Visitors:

• IP address or other unique device identifiers;

(b) From Users:

• account username;
• account password;
• full name;*
• email address;*
• billing address;*
• shipping address;*
• payment information;*
• phone number;

(c) From Contacts:

• full name;*
• email address;*
• any additional personal information voluntarily provided by you.

* indicates mandatory personal data.

3.2

If you fail to provide mandatory personal data, we may be unable to provide access to the Website, fulfill orders, or respond to communications.

4. Purpose & Use of Personal Data

4.1

We may collect and use your personal data for the following purposes:

(a) providing Products and services, including:

• managing and fulfilling orders;
• creating and managing your account;
• processing payments;

(b) analyzing website usage and preparing statistics;

(c) personalizing your experience;

(d) improving our Website and Products;

(e) research and development purposes, including machine learning;

(f) customer service and support;

(g) order-related communications such as confirmations and shipping updates;

(h) technical operations and project administration;

(i) data security and system protection;

(j) fraud prevention and detection;

(k) legal proceedings or government requests;

(l) direct marketing communications (only with consent);

(m) other directly related purposes.

4.2

We will not use your personal data for other purposes unless:

(a) you provide explicit consent;

(b) the purpose is directly related to the original purpose of collection; or

(c) permitted or required by law.

5. Disclosure & Recipients of Data

5.1

We may share your personal data with:

(a) employees and staff;

(b) affiliated companies or subsidiaries;

(c) Shopify Inc. for website hosting and order processing;

(d) PayPal and other payment processors;

(e) suppliers and shipping providers;

(f) service providers including IT, cloud storage, analytics, and administration providers;

(g) insurers and financial institutions;

(h) legal, accounting, and professional advisors;

(i) government authorities or law enforcement where required for fraud prevention or security;

(j) parties involved in mergers, acquisitions, or business transfers.

5.2

Payments processed through third-party providers are subject to their own terms and privacy policies.

5.3

We maintain confidentiality obligations through contractual agreements with third parties.

5.4

Any additional sharing of personal data will only occur with your consent.

6. Cookies

6.1

Our Cookie Policy forms part of this Privacy Policy.

6.2

Cookies are small files placed on your device.

6.3

We use cookies to:

• ensure the Website functions properly;
• remember preferences;
• analyze Website usage;
• track browsing behavior and interests.

6.4

We use both session cookies and persistent cookies.

6.5

Cookies may be necessary, functional, or performance-related.

6.6

Some third-party cookies may also be used.

6.7

By continuing to use the Website, you consent to the use of cookies.

6.8

You may disable cookies through your browser settings.

6.9

Cookies are retained only as long as necessary.

7. Data Retention

7.1

Personal data will be retained only as long as necessary for the purposes described in this Policy.

7.2

Afterward, personal data will be securely deleted or anonymized.

8. Access & Correction

8.1

You have the right to:

(a) request access to your personal data;

(b) request correction of inaccurate personal data.

8.2

Please contact us to submit such requests.

8.3

A reasonable administrative fee may apply where permitted by law.

9. Direct Marketing

9.1

We may use your personal data for direct marketing purposes.

9.2

The personal data used may include:

• your name;
• your email address.

9.3

Marketing communications may include:

• promotions;
• updates;
• seasonal or holiday messages.

9.4

We will not use your personal data for marketing without your consent.

9.5

With your consent, your data may be shared with selected parties for marketing purposes.

9.6

You may unsubscribe from marketing communications at any time by email or through the “unsubscribe” link included in our emails.