Conditions Générales

1. Introduction

1.1

These Terms & Conditions apply to the use of our website and the purchase of products through our website.

1.2

Defined terms and interpretations used in these Terms are outlined in Section 26.

2. Acceptance

2.1

You represent and warrant that:

(a) you are a natural person and at least 18 years old;

(b) you are legally capable of entering into a binding agreement with us;

2.2

We reserve the right to request written proof of your eligibility.

2.3

You confirm that you are not:

(a) convicted of any computer- or internet-related crime;

(b) previously denied products or access to the website.

2.4

We may refuse access to the website at our discretion.

2.5

By placing an order, you confirm that:

(a) you have fully read these Terms;

(b) you agree to these Terms for your order;

(d) you will comply with these Terms.

2.6

If you do not agree with these Terms, you may not use the website or purchase products.

2.7

You must explicitly agree before:

(a) submitting information through the website; or

(b) purchasing any product.

2.8

By using the website or placing an order:

(a) you also agree to our Privacy Policy;

(b) you accept our Acceptable Use Policy.

2.9

We recommend saving a copy of these Terms for your records.

2.10

Without accepting these Terms, you may not place orders or contact us through the website.

3. Personal Use

You confirm that all products purchased are intended for personal, non-commercial use only.

4. Pricing

4.1

Prices include shipping but exclude taxes, import duties, customs fees, and other charges.

4.2

All customs duties, VAT, import taxes, and additional fees are the responsibility of the buyer. Products are shipped from a non-EU country (China). The buyer acts as the importer of record and is responsible for all customs obligations.

4.3

We strive to ensure pricing accuracy, but errors may occur. If a pricing error is identified, you will be notified and may either reconfirm or cancel your order.

4.4

We are not obligated to fulfill orders placed at an incorrect price.

4.5

Prices may change at any time before an order confirmation is issued.

5. Placing Orders

5.1

All orders are subject to product availability.

5.2

A binding contract is only formed after an order confirmation has been sent.

5.3

Orders may be delivered in separate shipments.

5.4

We reserve the right to remove products from the website at any time.

5.5

We may refuse any order at our discretion.

5.6

If an order is canceled, any paid amount will be refunded.

6. Payment

6.1

Payment may be made using the payment methods displayed on the website.

6.2

Discount codes may be applied where available.

6.3

Payments are processed through third-party payment providers.

6.4

We are not responsible for issues caused by third-party payment providers.

6.5

You are responsible for providing accurate payment details.

6.6

We are not liable for fraudulent card use.

6.7

You agree not to initiate unjustified chargebacks.

6.8

You are liable for any damages, fees, or losses caused by chargebacks.

7. Delivery

7.1

Products will be delivered to the address provided during checkout.

7.2

Estimated delivery times are shown at checkout.

7.3

Delivery delays may occur due to factors beyond our control.

7.4

Some delivery locations may not be serviceable.

7.5

Risk transfers to you upon delivery.

7.6

If delivery cannot be completed, a delivery notice may be left.

7.7

Additional costs resulting from refused or missed deliveries may be charged to the customer.

7.8

Orders are typically dispatched within 2–5 business days, with estimated delivery between 5–8 business days, though delivery may occasionally take up to 4 weeks. Products are shipped directly from our manufacturer in China.

7.9

All customs duties and import fees remain the responsibility of the buyer.

8. Order Changes & Cancellations

8.1

Orders may be modified or canceled by email.

8.2

Orders cannot be canceled after shipment. Returns must follow the return procedure.

8.3

Cancellations are only possible within 24 hours before shipment.

9. Defective Products

9.1

Products are standard products and are not custom-made unless stated otherwise.

9.2

No warranties are provided unless explicitly stated.

9.3

Product images may differ slightly from the actual product.

9.4

Defects must be reported with photographic evidence.

9.5

Returns must follow our return policy.

9.6 – 9.8

Defective products may be replaced or refunded after inspection.

9.9

If a claimed defect is not verified, additional costs may apply.

10. Returns & Refunds

10.1

Our Return Policy forms part of these Terms.

10.2

Returns may be requested within 30 days.

10.3

Return shipping costs are the responsibility of the customer.

10.4

Refunds are only processed after returned items are received.

10.5

Products must be unused, undamaged, and in original condition.

10.6

Refund processing times may vary.

10.7

Refunds are issued after approval.

10.8

Refunds are processed once returned goods have been received.

10.9

Because products are shipped from Asia, delays may occur. Orders cannot be canceled once delivered.

11. Vouchers & Discount Codes

11.1

Discount codes may be used where applicable.

11.2

Codes must be entered during checkout.

11.3

Discounts are deducted from the order total.

11.4

Only one voucher may be used per order.

11.5

Vouchers have no cash value.

11.6

Any remaining balance must be paid separately.

11.7

Vouchers are non-refundable.

12. Acceptable Use

12.1

You may not:

damage the website;
use the website unlawfully;
distribute viruses or malicious software;
scrape data without permission;
use bots or automated systems;
reverse engineer the website;
perform competitor analysis;
send spam or unauthorized marketing;
attempt hacking or network abuse;
place fraudulent orders.

12.2

You are liable for damages caused by misuse.

12.3

You must report any misuse or security concerns.

12.4

All information submitted must be accurate and lawful.

12.5

Identity verification may be requested.

12.6

You must comply with all applicable laws.

12.7

You must notify us of website issues or vulnerabilities.

13. Links to Our Website

13.1

Links to third-party websites are provided for informational purposes only and do not imply endorsement.

13.2

We have no control over third-party websites or content.

13.3

You may link to our homepage fairly and legally without damaging our reputation.

13.4

You may not imply partnership or endorsement where none exists.

13.5

You may not link from websites you do not own.

13.6

You may not frame our website or link to subpages without permission.

13.7

We reserve the right to withdraw linking permission at any time.

13.8

Any linking website must comply with these Terms.

13.9

Please contact us for approval if your intended link does not comply.

14. Intellectual Property

14.1

The website code, structure, and organization are protected by intellectual property laws.

14.2

We own or license all rights related to the website and content.

14.3

The website may only be used for personal, non-commercial purposes.

14.4

You must notify us of any suspected infringement.

14.5

Our trademarks may not be used without written permission.

15. Data Protection

15.1

Our Privacy Policy forms part of these Terms.

15.2

We use cookies to improve and monitor website performance.

15.3

Personal data is securely processed and protected.

15.4

Data may be shared with employees or related business parties where necessary.

16. Viruses & Security

16.1

We do not guarantee that the website will be free from errors or viruses.

16.2

You are responsible for your own security and antivirus protection.

16.3

You may not introduce malicious software.

16.4

Unauthorized access attempts are prohibited.

16.5

DDoS attacks or similar actions are prohibited.

16.6

Violations may result in immediate termination of access and reporting to authorities.

17. Limitation of Liability

17.1

We are not liable for:

third-party content;
inaccuracies;
product suitability;
website access interruptions;
delays or force majeure events.

17.2

We are not liable for lost profits, business interruption, or indirect damages.

17.3

Our maximum liability is limited to the greater of $1,000 USD or five times the purchase value.

17.4

Claims must be submitted within one year.

17.5

No claims may be brought against employees or agents personally.

17.6

All implied warranties are excluded where permitted by law.

17.7

Only one claim may be made per event.

17.8 – 17.12

Liability limitations apply collectively to all related parties.

17.13

Nothing excludes liability for:

(a) death or injury caused by negligence;

(b) fraud;

(d) minimum statutory obligations.

17.14

These Terms define your exclusive legal remedies.

18. Indemnification

18.1

You agree to indemnify and hold us harmless from damages resulting from:

(a) breach of these Terms;

(b) fraud, negligence, or misuse;

18.2

We may recover all associated legal and administrative costs.

19. Force Majeure

19.1

If a force majeure event lasts longer than one week, we may terminate the agreement and refund undelivered products.

19.2

We may determine how to handle force majeure situations at our discretion.

20. Changes to Terms

20.1

We may update these Terms at any time.

20.2

If you do not agree to updated Terms, you must stop using the website.

20.3

For significant changes, renewed consent may be requested.

21. Breach of Terms

21.1

If these Terms are violated, we may:

issue warnings;
suspend access;
pause orders;
refuse payments;
block IP addresses;
contact service providers;
pursue legal action.

21.2

You may not attempt to bypass restrictions.

22. Suspension & Termination

22.1

You may stop using the website at any time.

22.2

We may suspend or terminate the website at any time.

22.3

Access may be terminated immediately in cases of risk or abuse.

22.4

We will generally attempt to provide notice where possible.

22.5

We do not guarantee uninterrupted website availability.

23. Effects of Termination

23.1

Support services end immediately upon termination.

23.2

No compensation will be provided for loss of goodwill or business.

23.3

Clauses relating to liability and indemnification survive termination.

24. General Provisions

24.1

You may not transfer your rights under these Terms.

24.2

Rights are cumulative and not exclusive.

24.3

Website hosting and infrastructure may be provided by third parties.

24.4

If any provision is invalid, the remaining provisions remain enforceable.

24.5

Failure to enforce rights does not waive them.

24.6

No third party has rights under these Terms.

24.7

Only you and we are parties to this agreement.

25 / 26. Definitions & Interpretation

Order = an order placed through the website

Order Confirmation = the confirmation email

Payment Intermediary = third-party payment provider

Product = any product displayed on the website

Website = this website

Site Infrastructure = the systems and technical infrastructure behind the website

Interpretation Rules

Singular and plural terms are interchangeable;
Headings are for convenience only.

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and interpreted in accordance with the laws of the Netherlands.

27.

COMPANY INFO

DWXXI

KVK : 77616979

ADRESS : TERMINI 479

TAX :NL003215328B34

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